Cannabis Retail Team Lead
6 days ago
We are a cannabis retail company dedicated to providing our customers with an exceptional experience. Our team is passionate about educating and building our community, and we strive to provide the finest products with knowledgeable and personable assistance.
Salary and BenefitsWe offer a competitive hourly wage of $17.50, with additional tips ranging from $1-4 per hour. In addition to a salary, we also provide benefits such as casual dress, dental care, extended health care, life insurance, on-site parking, and paid time off. Store discounts are also available for employees.
Job DescriptionThe primary responsibilities of this role include assisting the store manager in achieving daily objectives, overseeing cash functions, and performing opening and closing procedures. You will also be responsible for consistently monitoring and encouraging team members to meet service standards, proactively resolving customer concerns, and ensuring customer satisfaction.
This role involves promoting a positive work environment and team morale, training new team members, engaging with customers to understand their needs, and educating them on responsible cannabis use. You will also need to comprehend, apply, follow, and enforce industry regulations and guidelines.
Required Skills and Qualifications- Pre-employment Criminal Record Check
- CannSell or Selling it Right Standard Certificate
- Desire and ability to develop a positive understanding of cannabis
- 2+ years of experience in a similar role with sales and customer service experience in retail or hospitality
- Ability to diplomatically and professionally interact with customers
This is a part-time, permanent position with flexible availability and varying shifts, including days, evenings, and weekends. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced work environment.
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