Claims Adjuster
4 weeks ago
At Intact Financial Corporation, we're looking for a skilled Claims Adjuster - Large Loss to join our Property Large Loss team. As a key member of our team, you will handle large and complex commercial property claims through all distribution channels.
Key Responsibilities:
- Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kind of loss
- Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers and engineers to confirm coverage, determine liability and assess damages
- Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning
- Train colleagues on complex claims handling
- Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned
- Provide brilliant customer service to brokers, customers, and colleagues
- Deliver all key performance indicators as it relates to loss development and loss adjustment expenses, claims leakage control and expense management
- Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations
- Effectively negotiate claims when appropriate
- Attend settlement conferences and trials
Requirements:
- A critical thinker and have intellectual curiosity when approaching complex problems in time-sensitive situations
- A skilled communicator allowing you to foster favorable business relationships and provide clear guidance to clients
- A problem-solver and able to gather information, evaluate a situation and negotiate the next steps toward a solution
- Able to adapt to changing needs and understand the need to be flexible and agile
- A planner and able to effectively organize to establish an effective strategy
- A strong collaborator and have a passion for mentoring and coaching others
- 10+ years experience with direct handling of large and complex commercial property claims
- Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
- Undergraduate Degree or CIP designation (asset)
- Travel required
- Valid drivers license
- Bilingualism (French/English) is an asset
What We Offer:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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