Claims Adjuster

4 weeks ago


Winnipeg, Manitoba, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a skilled Claims Adjuster - Large Loss to join our Property Large Loss team. As a key member of our team, you will handle large and complex commercial property claims through all distribution channels.

Key Responsibilities:

  • Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kind of loss
  • Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers and engineers to confirm coverage, determine liability and assess damages
  • Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning
  • Train colleagues on complex claims handling
  • Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned
  • Provide brilliant customer service to brokers, customers, and colleagues
  • Deliver all key performance indicators as it relates to loss development and loss adjustment expenses, claims leakage control and expense management
  • Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations
  • Effectively negotiate claims when appropriate
  • Attend settlement conferences and trials

Requirements:

  • A critical thinker and have intellectual curiosity when approaching complex problems in time-sensitive situations
  • A skilled communicator allowing you to foster favorable business relationships and provide clear guidance to clients
  • A problem-solver and able to gather information, evaluate a situation and negotiate the next steps toward a solution
  • Able to adapt to changing needs and understand the need to be flexible and agile
  • A planner and able to effectively organize to establish an effective strategy
  • A strong collaborator and have a passion for mentoring and coaching others
  • 10+ years experience with direct handling of large and complex commercial property claims
  • Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
  • Undergraduate Degree or CIP designation (asset)
  • Travel required
  • Valid drivers license
  • Bilingualism (French/English) is an asset

What We Offer:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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