Client Service Representative
7 days ago
We are seeking a skilled and customer-focused Client Service Representative to join our team at ATB Financial. As a key member of our branch, you will provide exceptional face-to-face core transactional banking services to our clients, ensuring they receive professional and efficient support.
Job Description- Deepen Relationships: Engage with clients to understand their needs and goals, identifying opportunities to deepen relationships and deliver tailored solutions.
- Transform Client Experience: Introduce clients to experts and educate them on our digital tools and resources, enhancing their overall experience.
- Maintain Client Relationships: Provide optimum customer service, maintaining and building strong relationships with our valued clients.
- Internal Partnerships: Develop and maintain internal partner relationships with other departments, supporting branch operations and meeting customer service requirements.
- Tactical Operations: Follow established best practices, procedures, and routines for administrative and operational activities within the branch.
- Cash Handling: Process cash and clearing transactions, adhering to current policies and guidelines.
- Education: Grade 12 diploma or equivalent, preferably supplemented by post-secondary business courses.
- Experience: Customer service and/or sales experience required; knowledge of personal lending services and products desired.
- Skills: Ability to work with numbers, creativity, flexibility, and a desire to work within a team.
The estimated salary range for this position is $45,000 - $55,000 per year, based on industry standards and market conditions. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
This is a temporary 6-month opportunity with the possibility of becoming permanent. The role requires Wednesday evening and Saturday shifts on a rotating basis. If you're a motivated and customer-focused individual looking for a challenging role in a dynamic environment, we encourage you to apply.
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