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Residential Cleaning Service Team Lead

1 month ago

Burnaby, British Columbia, Canada Grime Fighters Service Group Ltd Full time

Job Title: Residential Cleaning Service Manager

About the Role:

We are seeking a highly organized and detail-oriented Residential Cleaning Service Manager to join our team at Grime Fighters Service Group Ltd. As a key member of our operations team, you will be responsible for overseeing the daily activities of our cleaning staff, ensuring that our high standards of cleanliness and customer satisfaction are consistently met.

Key Responsibilities:

  • Staff Management: Establish and implement policies and procedures for our cleaning staff, ensuring that they have the necessary tools and resources to perform their duties efficiently.
  • Budgeting and Inventory: Plan and control our budget and inventory, ensuring that we have the necessary supplies and equipment to meet our cleaning needs.
  • Customer Service: Address customer complaints and concerns in a professional and timely manner, ensuring that our customers receive the highest level of service.
  • Cost Estimation: Estimate costs for cleaning services, ensuring that our prices are competitive and reflect the value we provide to our customers.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • Language: English
  • Work Hours: 40 hours per week