Administrative Coordinator

2 weeks ago

Mississauga, Ontario, Canada Btown Services and Collision Full time

We are seeking an experienced and detail-oriented Administrative Assistant to join our team at Btown Services and Collision.

About the Role

This is a permanent, full-time position working 32-40 hours per week. The successful candidate will have excellent communication and organizational skills, with the ability to multitask and work independently.

Key Responsibilities
  • Arrange and coordinate seminars, conferences, and other events.
  • Plan and control budget and expenditures for office operations.
  • Establish and implement policies and procedures to ensure efficient office management.
  • Train and supervise office staff as needed.
  • Record and prepare minutes of meetings, seminars, and conferences.
  • Determine and establish office procedures and routines to optimize productivity.
  • Oversee the classification and rating of occupations within the organization.
  • Develop and implement recruitment strategies to attract top talent.
  • Schedule and confirm appointments and travel arrangements.
  • Manage contracts and negotiate agreements with vendors and partners.
  • Manage training and development strategies to enhance employee skills and performance.
  • Answer telephone calls and relay messages to relevant personnel.
  • Oversee the analysis of employee data and information to inform business decisions.
  • Respond to employee questions and complaints in a timely and professional manner.
  • Order office supplies and maintain inventory levels to ensure seamless operations.
  • Liaise with management, union officials, and HR consultants to address workplace issues.
  • Organize staff consultation and grievance procedures to promote a positive work environment.
  • Arrange travel and related itineraries, and make reservations as needed.
  • Greet visitors and direct them to relevant contacts or service areas.
  • Set up and maintain manual and computerized information filing systems to ensure accuracy and accessibility.
  • Type and proofread correspondence, forms, and other documents to ensure professionalism and attention to detail.
  • Conduct research and gather data to support business decisions and initiatives.
  • Perform data entry and manage digital databases to track progress and outcomes.
  • Provide exceptional customer service to internal and external stakeholders.
  • Collaborate with the marketing department to understand and communicate marketing messages effectively.
  • Maintain and manage digital databases to track customer interactions and preferences.
  • Coach and mentor staff members to develop their skills and advance their careers.
  • Perform basic bookkeeping tasks, including processing invoices and reconciliations.
  • Consult with clients after sale to provide ongoing support and build long-term relationships.
  • Evaluate work environments, programs, and procedures to identify opportunities for improvement.
  • Supervise office and volunteer staff to ensure effective teamwork and collaboration.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Computer and Technology Knowledge
  • Proficient in Google Docs, MS Excel, MS PowerPoint, and MS Word.
  • Experience with social media platforms and online tools to engage with customers and promote the organization's brand.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.

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