Field Installation Trainer

3 days ago

Ottawa, Ontario, Canada Leaf Home Full time
Job Title: Field Installation Trainer

At Leaf Home, we're committed to delivering exceptional customer experiences through our team's expertise and dedication. As a Field Installation Trainer, you'll play a vital role in ensuring our subcontractors receive top-notch training, enabling them to deliver high-quality installations and exceed customer expectations.

Key Responsibilities:
  • Develop and deliver comprehensive training programs for subcontractors, focusing on LeafFilter product installation and quality assurance.
  • Conduct regular field assessments to identify areas for improvement and provide coaching to subcontractors.
  • Collaborate with Installation Managers to develop and implement strategies for improving subcontractor performance and retention.
  • Stay up-to-date with industry developments and best practices, incorporating new knowledge into training programs.
  • Work closely with leadership to identify and address systemic training gaps, ensuring our team remains competitive and effective.
Requirements:
  • 3+ years of experience in home construction, remodeling, or installation, with a proven track record of training and coaching subcontractors.
  • Strong customer service focus and ability to interact with customers.
  • Valid driver's license and reliable vehicle for travel.
  • Ability to frequently work at heights, using ladders up to 3 stories.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Preferred Qualifications:
  • Prior experience in gutter and gutter protection system installation.
What We Offer:
  • Competitive compensation package.
  • Comprehensive benefits, including medical, dental, and vision coverage.
  • 401k Savings Plan.
  • Paid Time Off and comprehensive health, wellbeing, and financial wellness programs.
  • Childcare benefits to support families.
  • Endless opportunities for growth and advancement.

We're proud to be a certified Great Place to Work and a multi-year recipient of Top Workplaces USA by Energage. Join our team and be part of a company that values employee growth, innovation, and community involvement.

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