Member Connect Representative
4 weeks ago
Job Summary
DUCA Financial Services Credit Union Ltd. is seeking a highly skilled Member Connect Representative to join our team. As a key member of our Member Connect Centre, you will be the first point of contact for many of our Members and potential Members.
Key Responsibilities
- Provide exceptional Member service on inbound and outbound calls, chats, and emails.
- Identify opportunities to retain and grow the business by offering Members a full range of financial products and services.
- Assist Members with setting up online banking options and process transactions on Member accounts within authorized limits.
- Meet cross-sell and productivity targets.
- Attract potential Members by answering product and service questions and suggesting information about other products and services.
Requirements
- Post-secondary education in a related field or a keen interest in the financial industry.
- Previous Credit Union or financial services experience is considered an asset.
What We Offer
- A competitive salary range starting at $39,451.
- A total compensation package that may include incentive compensation tied to company and individual performance.
About DUCA
DUCA Financial Services Credit Union Ltd. is a vibrant and collaborative team that is committed to helping our Members and the community achieve their financial goals. We offer a dynamic and supportive work environment that encourages professional growth and development.
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