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Assistant Manager, Oakville Place

1 month ago

Oakville, Ontario, Canada Mark's Full time

Leadership Opportunity

This role is responsible for providing leadership to the team, ensuring the delivery of service model standards to each customer, and managing the B2B Mark's Commercial Business function.

Key Responsibilities

  • Lead the team in providing exceptional customer service and ensuring compliance with operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping/receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assist in preparation and execution of annual inventories and follow up with the team to complete required training within timeframes.
  • Act as a brand ambassador by promoting brands and culture, and continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
  • Provide coaching, mentoring, and development of department team and store team through setting expectations, communication, coaching, feedback, and ongoing support.

Requirements

  • Proven ability to coach, mentor, and develop department team and store team.
  • Proven ability to build and manage a daily, weekly plan for the department and store.
  • Exceptional communication skills and organizational skills.
  • Superior training and mentoring skills.
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.