Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at AYN IMMIGRATION SERVICES LTD. The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide top-notch customer service in a fast-paced environment.
Key Responsibilities:- Answer written and oral inquiries from customers
- Address customer complaints or concerns in a professional and courteous manner
- Provide information to customers and explain the type and cost of services offered
- Maintain accurate records and statistics
- Perform general office duties, including ordering office supplies and maintaining inventory
The successful candidate will have a strong understanding of database software, internet, MS Excel, MS Outlook, MS Windows, and MS Word. They will also be bondable and willing to travel. If you are a team player with excellent oral and written communication skills, we encourage you to apply for this exciting opportunity.
Work Environment: Our office is a hybrid environment, offering a mix of remote and in-office work. We offer a competitive salary and benefits package, including paid time off and a permanent employment contract.
Requirements:
- 1 year to less than 2 years of experience in a customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong understanding of database software and computer systems
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