Corporate Banking Services Specialist
4 weeks ago
About the Role:
We are seeking a highly skilled Corporate Banking Services Specialist to join our team at Scotiabank. As a key member of our Corporate Banking Services team, you will be responsible for providing exceptional client service to our corporate clients, ensuring their banking needs are met in a timely and efficient manner.
Key Responsibilities:
- Provide primary point of contact for service, maintenance, escalations, and resolving complex client inquiries for the Corporate portfolio.
- Work closely with Global Transaction Banking and other internal departments to effectively onboard new connections or additions to existing relationships.
- Accurately prepare and review documents and system input for bank accounts, cash management, and electronic banking products.
- Administer credit changes by liaising with Corporate Banking to ensure correct documents/collateral are in place.
- Develop and maintain an excellent knowledge and understanding of Global Transaction Banking products, services, and pricing.
- Maintain accurate and thorough client files, documents, and records.
- Adhere to established Service Level Agreements (SLAs) and escalation protocol.
- Participate in the growth and profitability of the Corporate Banking portfolio by being attentive to new/or expanded business opportunities.
- Ensure strict adherence to Bank security and control procedures for customer information, data, access to systems, and documents.
Requirements:
- Post-Secondary Education or a minimum of 2 years of relevant working experience in Financial Services or related industry.
- Proven customer service and communication skills, with ability to prioritize.
- Strong Communication (written & verbal) and Organizational Skills.
- Knowledge of Microsoft Office (Teams, Excel, Word, and Outlook).
- Experience in Business Banking Operations, Global Transaction Banking Global Wholesale Operations, Retail Banking, or Business Banking are an asset.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.
Scotiabank is an equal opportunities employer and welcomes applications from diverse candidates.
Location: Canada : Ontario : Mississauga
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