Customer Service Representative

3 days ago


Calgary, Alberta, Canada CWB Financial Group Full time

Job Overview


CWB Financial Group is a leading banking institution that values its employees and clients. As a Banking Customer Service Representative in our Calgary location, you will play a crucial role in delivering exceptional customer experiences and providing full-service solutions to our clients.


About the Role


This is a dynamic opportunity for a skilled customer service professional who is passionate about building relationships and helping clients achieve their financial goals. You will work closely with our team to understand client needs and provide personalized support to ensure their success.


Responsibilities


Your key responsibilities will include:



  • Delivering outstanding customer experiences through proactive communication and problem-solving skills
  • Providing full-service solutions to clients by understanding their needs and offering tailored support
  • Working collaboratively with colleagues to achieve team goals and drive business growth
  • Staying up-to-date with industry trends and regulatory requirements to ensure compliance

Requirements


To succeed in this role, you will require:



  • A strong customer service background with experience in a banking or financial services environment
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues
  • Strong analytical and problem-solving skills, with the ability to resolve complex issues effectively
  • A proven track record of meeting sales targets and driving business growth
  • Proficiency in Microsoft Office Suite and other relevant software applications

Benefits


CWB Financial Group offers a comprehensive benefits package that includes:



  • A competitive salary range of $50,000 - $70,000 per year
  • A generous bonus structure based on individual and team performance
  • A comprehensive health and wellness program, including medical, dental, and vision coverage
  • A flexible work environment that supports work-life balance
  • Ongoing training and development opportunities to enhance your skills and career prospects

About CWB Financial Group


CWB Financial Group is a trusted leader in the Canadian banking industry, committed to providing excellent service and innovative solutions to our clients. We value diversity, equity, and inclusion, and strive to create a workplace culture that is inclusive and respectful of all employees.


Why Work with Us?


At CWB Financial Group, we are dedicated to making a positive impact on our clients' lives and supporting the well-being of our employees. If you are a motivated and results-driven professional looking for a challenging and rewarding career opportunity, join our team today



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