Senior Business Systems Analyst

3 weeks ago

Mississauga, Ontario, Canada Tailored Management Full time

Job Title: Sr IT Business Analyst
Job Location: Remote Opportunity
Duration: 7 months contract with possibility of extension or conversion
Payrate: CAD$57.97 - CAD$72.46 per hour

Job Summary:
This position supports both Medical Affairs and Field Medical requirements processes for in-house developed or purchased IT systems to meet business needs. They will be responsible for working closely with our business partners and within IT to understand and help shape the strategic drivers and tactical needs to successfully deliver an experience that is intuitive, scalable, and stable.

Key Responsibilities:
  1. The IT BSA will establish themselves as a "thought partner" with internal customers.
  2. Conducting 1:1 or group interviews and planning and facilitating workshops and end-user working sessions intended to surface requirements.
  3. Supporting the successful implementation of technical solutions by providing business process analysis design, strategic vision, best practice research, detailed requirements definition, user-centric functional design, vendor evaluations, systems assessments, and user acceptance testing facilitation.
  4. Support business partner on the development of Organizational Change Management (OCM) deliverables.
  5. Participating in roadmap discussions and vendor assessments.
  6. Keeping management apprised of developments through clear and timely communication.
  7. Collaborating with Project Managers, Architects, Engineers, Developers, and Designers on scope, solutions, constraints, and risks.
  8. Analyzing, documenting, and advising on current and future business process models.
  9. Analyzing and documenting high-level requirements (scope) and using Agile methodology to document Epics and user stories with clear acceptance criteria.
  10. Show up with an enterprise mindset and ensure work is not being done in silos.
  11. Be a systems thinker and look at the big picture while determining the best solution.
Requirements:
  1. 7+ years business systems analysis and support experience with various types of Software Development Life Cycle methodologies in an enterprise IT environment.
  2. Proven agile mindset and scrum methodology experience working in both a Scrum Master and BSA capacity.
  3. Strong experience with documenting Epics, User Stories and spikes using a scrum tool such as JIRA is a must. Confluence knowledge is a plus.
  4. Must be able to independently handle complex problems and work in a cross-functional environment with multiple stakeholders.
  5. Ability to rapidly understand business requirements and communicate business expectations to cross-functional technology development teams.
  6. Strong presentation and meeting facilitation skills.
  7. Strong analytical and problem-solving skills.
  8. Advanced English language skills, including Listening, Reading, Writing, and Speaking.
  9. Demonstrated ability to quickly learn the business in unfamiliar areas.
  10. Demonstrated leadership skills and ability to directly mentor others.
  11. Able to work Pacific Standard Time business hours.

Preferred Qualifications:

  1. 5+ years' experience in Biotechnology or Pharma.
  2. Demonstrated experience collaborating effectively across multiple customers and IT functions.
  3. Large project implementation experience in a matrixed IT organization.

Must Have:

  1. Experience as both a Senior BSA (writing user stories, stakeholder management) and Scrum Master.
  2. Experience with Data Visualisation (Tableau and Qlik).
  3. Experience working within Agile teams; be able to explain a PO role.
  4. Must be willing to work PST time.

Location: Remote within Canada

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