Food Service Management Position

3 weeks ago

Toronto, Ontario, Canada Hakkalicious Full time
Job Overview

Hakkalicious is seeking a dedicated and organized individual to fill the position of Food Service Supervisor. The successful candidate will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer service.

About the Role

This permanent full-time opportunity offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and development within our company.

Responsibilities
  • Hire and train food service staff to meet operational demands and maintain high standards of quality and efficiency.
  • Prepare detailed budgets and cost estimates to ensure effective resource allocation.
  • Respond promptly and professionally to customers' complaints or concerns, resolving issues in a timely and satisfactory manner.
  • Collaborate with the chef to prepare accurate food order summaries, ensuring seamless communication and efficient kitchen operations.
  • Maintain in-depth knowledge of Hakkalicious's culinary offerings and ability to effectively communicate this to staff and customers.
  • Supervise and inspect food delivery trolleys to guarantee timely and accurate service.
  • Develop and implement work schedules that balance staffing needs with employee preferences and availability.
Work Environment

The selected candidate will be working in a fast-paced environment with varying conditions, including:

  • Combination of sitting, standing, walking, and frequent interaction with staff and customers.
  • Extended periods of standing and moving around the restaurant premises.
  • Occasional bending, crouching, kneeling, and walking required for tasks such as setting up displays or handling deliveries.
Requirements and Qualifications
  • Possess excellent interpersonal skills and the ability to efficiently manage conflict resolution.
  • Demonstrate exceptional oral communication skills, with the ability to convey information clearly and concisely to staff, customers, and stakeholders.
  • Showcase team-oriented behavior and a willingness to support colleagues in achieving common goals.
  • A strong commitment to providing exceptional customer service and creating a positive dining experience.
Benefits and Opportunities

Hakkalicious offers a dynamic and supportive work environment with opportunities for professional growth and development. As a valued member of our team, you will have access to:

  • A comprehensive compensation package, including a salary range of $60,000 - $80,000 per year, plus benefits and bonuses.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and inclusive work culture that values diversity, equity, and inclusion.
  • The chance to contribute to the success of a reputable organization and make a meaningful impact on the community.

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