Front End Supervisor
3 weeks ago
Job Summary:
The Front End Supervisor is a key role within our Thrifty Foods team, responsible for ensuring a superior customer service experience by coaching and developing friendly, well-trained staff. This supervisor will supervise the department and staff, acting as the go-to person in the absence of the Department Manager and Assistant.
Key Responsibilities:
- Coach and develop staff to provide exceptional customer service
- Supervise the department and staff, ensuring a clean and presentable work area at all times
- Remain current with weekly and in-store specials
- Ensure accurate labeling of products through adherence to company pricing strategies
- Foster a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
- Run, monitor, and analyze sales data reports
- Monitor and ensure compliance with SOP, OH&S, food safety, and other corporate initiatives
- Lead the department in accordance with company presentation standards
- Recruit, train, develop, motivate, and coach employees, and provide regular feedback to support the department leadership team
- Schedule and monitor breaks, back-ups, and other departmental activities
- Participate in the final inventory calculations
- Follow store lock-up procedures, when required
Requirements:
- Full knowledge of department operations and skills
- Ability to work independently in a fast-paced environment
- Ability to work a variety of shifts, including evenings and weekends
- High School Diploma
- Minimum 12 months of experience
What We Offer:
Our Total Rewards package includes a comprehensive benefits program, access to virtual healthcare, employee and family assistance, a retirement and savings plan, and more. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
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