Public Order Enforcement Specialist

4 days ago

WhitchurchStouffville, Ontario, Canada Town of Whitchurch-Stouffville Full time
Enhance Community Safety as a Public Order Enforcement Specialist

We are seeking an experienced and skilled professional to join our Municipal Law Enforcement Team as a Public Order Enforcement Specialist.

About the Role

The successful candidate will be responsible for delivering high-quality Municipal Law Enforcement services in a customer-centric manner, ensuring compliance with Town By-laws and Provincial Legislation. This role involves working independently and collaboratively as part of a team to resolve complex issues and provide exceptional service to the community.

Key Responsibilities
  • Evaluate and respond to complaints and concerns related to public order, animal services, property standards, site alterations, nuisance, and parking.
  • Enforce Town By-laws and Provincial Legislation, including those related to Fill, Zoning, Property Standards, Clean Yards, Noise, Water Restrictions, Fire, Fireworks, Hunting, and Parking.
  • Conduct investigations, gather evidence, and prepare reports on various matters.
  • Collaborate with other municipal departments and external agencies to address complex issues and ensure effective service delivery.
  • Develop and maintain knowledge of relevant laws, regulations, and policies.
Requirements

To succeed in this role, you will need:

  • A 2-year College diploma or degree in Law and Security Administration or Police Foundations, or a related field.
  • A minimum 5+ years' experience as a Municipal Law Enforcement Officer.
  • Municipal Law Enforcement Officer designation.
  • Ontario Association of Property Standards Officers designation.
  • Use of force certification (Collapsible Baton Bite Stick & O/C Spray Dog Repellent).
  • Excellent listening skills, verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Working knowledge of the Town's By-laws and enabling legislations such as the Municipal Act, Building Code, Planning Act, Ontario Evidence Act, Highway Traffic Act, and Charter of Rights and Freedoms.
  • Advanced interpersonal skills, with ability to interact effectively with all municipal staff, elected officials, residents, businesses, dignitaries, and other government agencies.
  • Excellent conflict resolution and de-escalation skills.
  • Leadership skills and the ability to deal effectively with people in difficult situations.
  • Analytical and problem-solving skills, discretion, and good judgment when handling confidential/sensitive information and communicating with individuals regarding controversial matters.
  • Effective organizational/coordinating and research skills; ability to prioritize work and to work under pressure to meet deadlines.
  • Superior customer service orientation with a focus on ensuring effective services.
  • Decision-making skills.
  • Proficiency in Microsoft Office, Outlook, Word, Excel, and PowerPoint.
  • High degree of accuracy, attention to detail, and record-keeping skills.
  • Ability to deal with physically demanding situations and extreme weather conditions.
  • Stress management and time management skills.
  • Ability to work shifts, including evenings, weekends, and statutory holidays.
  • Ability to work overtime, as assigned.
  • Valid Ontario Class G driver's license in good standing.
  • Hold or intention to acquire valid first aid and CPR certificates.
What We Offer

We offer a competitive compensation package, which includes an estimated annual salary range of $84,202 - $102,444, based on location and experience. As a valued member of our team, you will also receive OMERS Pension, employer-funded benefits, paid vacation, sick time, EAP, and flexible work arrangements.

Join our dynamic team and contribute to enhancing community safety and well-being in the Town of Whitchurch-Stouffville.

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