Customer Relationship Specialist
3 weeks ago
Job Overview
Royal Bank of Canada is committed to building strong relationships with our clients and communities. We are seeking a skilled Customer Relationship Specialist to join our team.
About the Role
This part-time position is available in MERRITT, working 25 hours per week. As a Customer Relationship Specialist, you will be responsible for providing exceptional client service, identifying sales opportunities, and collaborating with colleagues to deliver a memorable client experience.
Responsibilities
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs and providing advice. Focus on client education and demonstration, leveraging technology to drive sales and retain business. Respond to client-initiated contact, assisting them with financial transactions. Actively listen and engage clients to understand their individual needs. Proactively resolve and prevent client banking problems.
Requirements
To succeed in this role, you will need:
- Demonstrated passion for putting clients first, with success in a target-driven sales environment.
- Problem-solving and people skills, with the ability to build strong relationships.
- Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
- Digital literacy across a broad range of devices.
- Ability to work all business hours.
Benefits
We offer a comprehensive Total Rewards Program, including competitive compensation, bonuses, and flexible benefits. You will also have opportunities for career advancement, world-class sales training, coaching, and development. Our dynamic team provides support, and we offer world-class tools and training.
Estimated Salary Range
The estimated salary for this position is $45,000 - $55,000 per year, based on the location and industry standards.
Additional Information
RBC is committed to diversity and inclusion, providing an equitable workplace for employees to bring their true selves to work. We strive to provide an accessible candidate experience and encourage applications from diverse candidates.
Contact Us
To learn more about this opportunity, please visit our website at https://jobs.rbc.com.
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