Responsable des services clients BMO
1 week ago
Bienvenue chez BMO Financial Group, l'une des banques les plus respectées au Canada. Nous sommes à la recherche d'un Responsable des services clients pour rejoindre notre équipe de vente et de service.
Le titulaire de ce poste sera responsable de fournir un service client exceptionnel aux clients de BMO, en leur proposant des solutions financières personnalisées pour répondre à leurs besoins.
L'objectif principal est d'assurer que les clients sont satisfaits de nos services et qu'ils aient une expérience positive avec notre entreprise.
Rôle et responsabilités :
- Fournir un service client exceptionnel aux clients de BMO ;
- Proposer des solutions financières personnalisées pour répondre aux besoins des clients ;
- Mettre en œuvre des stratégies pour renforcer la satisfaction du client et améliorer l'expérience client ;
- Collaborer avec les autres membres de l'équipe pour atteindre les objectifs commerciaux de BMO ;
Compétences et qualifications requises :
- Expérience pertinente dans le domaine financier ou dans un rôle similaire ;
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