Multilingual Insurance Administration Specialist
6 days ago
We are seeking a skilled and detail-oriented Multilingual Insurance Administration Specialist to join our team at Johnston Group Inc. in Winnipeg, MB.
This is a full-time position with an estimated annual salary of $55,000 - $65,000, based on industry standards for similar roles in the region.
Key ResponsibilitiesThe successful candidate will be responsible for administering processes for French-speaking clients across Canada. This includes:
- Receiving, reviewing, and processing firm applications, updates, changes, terminations, employee applications, and salary changes;
- Contacting plan administrators and/or advisor offices to collect information for outstanding requirements;
- Answering the advisor phone line and responding to inquiries in a professional manner;
- Sending timely communications to clients and stakeholders.
The role also involves receiving Life and AD&D conversion requests, sending them to the applicable insurer, receiving quotes, and forwarding them to clients.
Required Skills and QualificationsTo succeed in this role, you will need:
- Excellent communication skills in French and English (verbal and written);
- Exceptional customer service skills and strong active listening skills;
- A high level of attention to detail, accuracy, and confidentiality;
- Strong organizational, time management, and multitasking skills;
- The ability to effectively manage competing priorities;
- Proficiency using MS Office; and
- A strong team player with the ability to work independently.
This role is based in our Winnipeg, MB office and offers a hybrid working model. The assigned shift is 8:00am to 4:00pm.
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