Technical Writer Specialist

3 weeks ago


Calgary, Alberta, Canada GuestTek Interactive Entertainment Ltd. Full time

Job Title

Technical Writer


About the Role

The successful candidate for this position will be responsible for creating high-quality user documentation for our software products. This includes research, writing, editing, and revising user guides, instructional materials, and other documentation. The ideal candidate will have excellent writing and communication skills, as well as the ability to work effectively in a team environment.


Key Responsibilities

  • Develops source materials, consults technical staff, and co-ordinates the preparation of required illustration materials.
  • Designs user materials and documentation.
  • Proactively participates on project teams to contribute to overall product development.
  • Working from design documents and hands-on product experience to research, write, and verify product information and operations procedures.
  • Write content for online help files, procedural and policy manuals, user guides, proposals, technical reports and instructional materials that explain installation, operation, and maintenance of software and/or hardware.
  • Rewrite and edit drafts for accuracy.
  • Required to create glossary, index or cross-reference information within Word.
  • Schedule activities to meet delivery dates and commitments.


Qualifications

The ideal candidate will have a degree or diploma in Communications/Technical Writing and 3+ years of related documentation experience in a technical capacity. They will also have experience with Word, Flare, and Photoshop. Experience with SmartDraw and Sharepoint is an asset. The candidate must have excellent grammar and be able to express ideas clearly in writing. They must also have practical writing and design layout experience and be able to take a methodical approach to explaining processes and procedures.


Personal Attributes

The successful candidate will possess excellent written and verbal communication capabilities. They will also have research, interviewing, and analytical skills, as well as editing and proofreading skills. They must be able to work well with minimal supervision and be adaptable and flexible. They must also be able to deal with and learn from criticism and be willing to update their skills and knowledge through professional development activities.



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