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Store Operations Manager
1 month ago
We are seeking a highly skilled and experienced Store Manager to join our team at DHAYOR AFRICAN STORE INC.
Job Summary:The Store Manager will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Staff Management: Manage and supervise a team of 3-4 staff members, including recruiting, hiring, and conducting performance reviews.
- Marketing and Sales: Develop and implement marketing strategies to drive sales growth, study market research and trends to determine consumer demand, and plan budgets and monitor revenues and expenses.
- Operations: Plan, organize, direct, control, and evaluate daily operations, including managing inventory, maintaining store appearance, and ensuring basic security clearance.
- Customer Service: Resolve customer requests, complaints, and supply shortages, and provide excellent customer service to ensure customer satisfaction.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a retail or sales environment.
- Language: English.
- Work Term: Permanent.
- Work Hours: 35 hours per week.
