SAP CX Solution Value Adoption Expert

4 weeks ago


Montreal, Quebec, Canada SAP Full time

About the Role

We are seeking a highly experienced SAP CX Solution Value Adoption Advisor to join our team. As a key member of our Customer Experience organization, you will be responsible for driving value realization through adoption and consumption of SAP's solutions.

Key Responsibilities

  • Identify and improve under-adopted solutions, processes, and functions.
  • Ensure Adoption Plays are recommended and executed consistently and efficiently.
  • Collaborate with CX and Regional Stakeholders to ensure alignment.
  • Identify, create, and deliver common patterns and needs to drive scale for outreach.
  • Drive continuous improvement and follow a consistent approach.

Requirements

  • 6 years of SAP professional work experience.
  • Excellent understanding of the main mechanisms behind adoption & consumption and experience in this area.
  • Customer success mindset and strong customer focus.
  • Ability to talk with business stakeholders about business goals, values, and outcomes on an equal footing.

About SAP

SAP is a global leader in enterprise software and software-related services. Our solutions help customers run better by tackling their toughest business challenges. We are a company that is passionate about innovation and committed to making a difference in the world.

What We Offer

  • A highly collaborative, caring team environment with a strong focus on learning and development.
  • Recognition for your individual contributions.
  • A variety of benefit options for you to choose from.

EOE AA M/F/Vet/Disability

SAP is an equal opportunity employer and is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.



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