UX Researcher
3 days ago
We are a boutique design and innovation consulting firm that enables organizations to drive impact. Our team brings value by delivering solutions that are impact-driven, human-centered, and evidence-based within the policy, technology, and ecosystem context in which our clients operate.
About the RoleWe are seeking a talented UX Researcher to join our candidate pool. As a UX Researcher, you will be responsible for conducting primary and secondary research to inform design decisions and deliver value across the design lifecycle. Your expertise in translating research into actionable insights will be invaluable in helping our clients drive change and deliver value using customer insights.
The ideal candidate will have 3-5 years of consistent professional experience in the design field, with at least 2 years of experience conducting primary and secondary UX research. You will have a strong understanding of accessibility and usability, as well as experience delivering value across the design lifecycle, including primary research, journey mapping, prototyping, and UI design.
We are looking for individuals who are passionate about their work and committed to excellence and collaboration. If you are a motivated and experienced UX Researcher looking to join a dynamic team, we encourage you to apply.
Requirements- 3-5 years of consistent professional experience in the design field, with at least 2 years of experience conducting primary and secondary UX research.
- Experience translating research into actionable insights for Service Design, UX, and UI design.
- Strong understanding of accessibility and usability, both as a practice and in the context of conducting research to guide better user experience design.
- Portfolio demonstrating past work experience and deliverables (e.g., research plans, reports, service blueprints, etc.).
- A degree and/or professional certification in Research, Service Design, User Experience Design, and/or equivalent professional work experience.
- Experience delivering value across the design lifecycle, including primary research, journey mapping, prototyping, and UI design.
- Exceptional communication skills and comfortable in individual and group settings.
- Demonstrated understanding of building web and native mobile experiences.
- Proficiency with using design and collaboration tools such as Figma, Mockflow, Miro, et al.
- A valid work permit to work in Canada, if you're not a Citizen or Permanent Resident.
- Prior experience with the Canadian Federal Government.
- Active security clearance to work for the Canadian Federal Government.
- Bilingual (French and English).
To apply, please submit your resume and a link to your portfolio or examples of your best work. We also require a cover letter to give us a sense of your qualifications and experience. Please attach your documents and click the button below to submit your application.
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