Senior Repair Planner/Service Manager

1 week ago


Victoria, British Columbia, Canada MasterTech Full time
Senior Repair Planner/Service Manager

MasterTech is seeking a highly skilled Senior Repair Planner/Service Manager to lead their modern facilities with state-of-the-art equipment & tools, while being in charge of automotive estimating contributing towards supportive and collaborative teamwork.

Key Responsibilities:
  • Prepare estimates utilizing Mitchell Connect and/or Audatex
  • Provide customer service, manage clients' inquiries, and resolve complaints
  • Ensure quality control and perform follow-ups as necessary
  • Manage ordering of parts and coordinating logistics with suppliers and vendors
  • Manage staff schedules, maintain employee attendance records
  • Oversee and maintain inventory of equipment and supplies
  • Monitor cash and cheque transactions
  • Prepare reports and provide statistical information
Requirements:
  • Minimum of 5 years of industry experience
  • Proficient user of the estimating software: Mitchell Connect or Audatex
  • Outstanding administration, logistical, and organizational skills
  • Knowledge of the Vehicle Shop Management, best practices and car service standards
  • Current Class 5 Driver's License and a Clean Abstract
What We Offer:
  • $65,000 - $85,000/Annual, comprised of salary, and monthly bonuses
  • A company-provided vehicle
  • Extended health benefits: Health, Dental, Vision
  • RRSP
  • Allowance for professional development or certified training


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