Store Experience and Services Manager

2 days ago


Kamloops, British Columbia, Canada Sephora Full time
About the Role

We are seeking a highly skilled and experienced Store Experience and Services Manager to join our team at Sephora Canada. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of Beauty Advisors.

Key Responsibilities
  • Develop and execute strategies to drive sales growth and customer engagement
  • Lead and manage a team of Beauty Advisors to achieve sales targets and provide exceptional customer service
  • Collaborate with the store leadership team to achieve business objectives and implement company initiatives
  • Provide coaching and development opportunities to Beauty Advisors to enhance their skills and knowledge
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
Requirements
  • 2-4 years of experience in a similar role at a similar volume store or equivalent internal experience
  • Exceptional leadership and influential skills
  • Proven ability to lead and build top-performing teams
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service
  • Flexible availability to work during peak retail hours such as nights, weekends, and holidays
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary range of CAD$54,800- $68,000
  • A comprehensive benefits package
  • Access to exclusive brand events and discounts

Sephora Canada is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workplace that reflects the communities we serve. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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