Professional Disaster Recovery Specialist

1 week ago


Abbotsford, British Columbia, Canada SERVPRO Full time
Compelling Career Opportunity at SERVPRO

We are seeking an exceptional Restoration Technician to join our team. As a key member, you will be responsible for providing top-notch service to our clients in their time of need.

About the Role
  • Deliver exceptional customer service by responding promptly to service calls and ensuring all customer needs are met.
  • Perform restoration services as assigned, adhering to SERVPRO production guidelines.
  • Maintain open communication with the crew chief to guarantee seamless operations.
  • Support the crew chief and other production personnel as needed.
Responsibilities
  1. Inventory and load the work vehicle with necessary equipment, products, and supplies for each project.
  2. Maintain a clean and organized vehicle and equipment appearance.
  3. Prepare rooms/areas for work activities.
  4. Set up staging areas and equipment for each project.
  5. Ensure job sites are left with a clean and orderly appearance.
  6. Perform production processes following SERVPRO production guidelines per work order per crew chief directions.
  7. Foster clear two-way communication with the crew chief and other technicians regarding customer needs and concerns.
  8. Conduct end-of-day/end-of-job cleanup and breakdown to leave job sites with a clean and orderly appearance.
  9. Understand and adhere to safety and risk management guidelines on job sites, in the office, and while traveling.
Requirements
  • Demonstrate effective oral communication skills.
  • Possess experience in cleaning/restoration (preferably).
  • Hold a high school diploma or equivalent.
  • Obtain IICRC certifications (preferably).
  • Be able to travel locally and out of state as necessary.
  • Successfully complete a background check subject to applicable law.
Physical and Work Environment Requirements
  • Regularly lift 50 pounds and ability to lift up to 100 pounds with assistance.
  • Exposure to chemicals.
  • Walking and standing for extended periods, driving, sitting, climbing, etc.
  • Ability to climb ladders and work at ceiling heights.
  • Ability to work in tight spaces (e.g., crawlspaces under buildings).
  • Repetitive pushing/pulling/lifting/carrying objects.

The estimated salary for this role is $23-$25 per hour.



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