Club Operations Director

5 days ago


Mississauga, Ontario, Canada Ontario Racquet Club Full time

The Ontario Racquet Club is seeking an experienced leader to join their management team as a Club Operations Director. This key role plays a pivotal part in ensuring the day-to-day operation of the club runs smoothly.

About the Role:

This is an exceptional opportunity for a results-driven professional with experience in the hospitality, fitness, or private club industry. As a member of our leadership team, you will be responsible for collaborating with the Chief Operating Officer (COO) to develop departmental budgets, establish service standards, and address operational challenges.

Your primary focus will be on fostering positive experiences for members and guests, acting as the first point of contact for member concerns, and providing excellent customer service.

You will have overall responsibility for overseeing various departments, including housekeeping, aquatics, food services, and reception, to ensure seamless operations.

Key Responsibilities:

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