Retail Store Team Lead
1 week ago
We are seeking a highly skilled Retail Store Team Lead to join our team at Ultramar. As a key member of our retail operations, you will be responsible for leading and guiding a team of sales associates to achieve exceptional customer service and sales results.
About the Role- This is a full-time position with a permanent work term and 35-40 hours per week.
- The ideal candidate will have a strong background in retail management, with experience supervising staff and managing sales teams.
The successful candidate will be responsible for:
- Supervising and coordinating the activities of sales associates to ensure excellent customer service and high sales performance.
- Conducting performance reviews and providing feedback to team members to help them improve their skills and knowledge.
- Managing inventory levels and maintaining accurate records of stock and supplies.
- Selling merchandise and promoting products to customers to meet or exceed sales targets.
- Preparing reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Resolving customer complaints and issues in a professional and courteous manner.
- Maintaining a safe and organized store environment, adhering to company standards and policies.
- Collaborating with other team members to achieve business objectives and promote a positive work culture.
To be successful in this role, you will need:
- A secondary (high) school graduation certificate and 1 year to less than 2 years of experience in retail management.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong problem-solving and analytical skills, with the ability to make sound decisions and solve complex problems.
- Proficiency in Microsoft Office and other software applications relevant to retail operations.
As a member of our team, you can expect:
- A competitive salary range of $60,000 - $80,000 per year, based on experience.
- A comprehensive benefits package, including medical and dental insurance, retirement savings plan, and paid time off.
- Ongoing training and development opportunities to help you grow and succeed in your career.
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