Optician Internship Opportunity

1 month ago


Welland, Ontario, Canada EssilorLuxottica Group Full time
Job Title: Intern Optician

At EssilorLuxottica Group, we are committed to delivering exceptional customer experiences in every neighborhood. As an Intern Optician, you will play a vital role in fostering customer retention and promoting outstanding associate/doctor satisfaction.

Key Responsibilities:
  • Deliver exceptional customer service by greeting customers promptly and addressing their needs efficiently.
  • Under guidance, review prescriptions and identify special needs to provide personalized service.
  • Perform tasks accurately and thoroughly, despite time pressure and customer volume.
  • Identify and resolve customer complaints in a timely and professional manner.
  • Utilize the Eyewear Consultation Folder to educate customers on Pearle Vision products, guarantees, and services.
  • Assist customers in selecting frames and lenses that meet their lifestyle, RX, and price needs.
  • Operate the software system to input customer and prescription information accurately and efficiently.
  • Collect payment and handle transactions securely, following company procedures.
  • Maintain a clean and organized store environment, adhering to company standards.
Requirements:
  • High School Graduate or equivalent.
  • Completion of state or provincial licensure program (where applicable) or equivalent schooling.
  • Licensure pending approval following completion of qualifying program.
  • Previous optical and retail experience.
  • Strong communication and listening skills to interact with customers and associates.
  • Basic math skills and awareness of current fashion trends.
  • Sales skills and ability to work in a fast-paced environment.
What We Offer:

EssilorLuxottica Group offers a competitive salary, bonus, and commission plan, as well as a comprehensive total rewards package, including health care, retirement savings, paid time off/vacation, and employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates.

We are committed to providing reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact us at 1-888-887-3348 or HRCompliance@luxotticaretail.com to request a reasonable accommodation.


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