Dining Hospitality Specialist

3 weeks ago


Abbotsford, British Columbia, Canada Papa John's Pizza Full time

About the Role

At Papa John's Pizza, we are seeking a talented Dining Hospitality Specialist to join our team. As a key member of our service staff, you will play a vital role in delivering exceptional customer experiences and ensuring that every guest feels welcome and satisfied.

Responsibilities

  • Customer Service: Provide outstanding customer service by addressing customers' complaints or concerns in a professional and courteous manner.
  • Food Preparation and Serving: Prepare and serve specialty food at customers' tables, ensuring that each dish meets our high standards for quality and presentation.
  • Menu Presentation: Describe menu items, including daily specials, in a clear and concise manner to inform customers of their options.
  • Team Leadership: Supervise other servers and bussing staff, providing guidance and support as needed to ensure seamless service delivery.
  • Customer Satisfaction: Monitor customer satisfaction levels and take proactive steps to address any issues or concerns.

Requirements

  • Education: Secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years of experience in a similar role is preferred.

Working Conditions

The ideal candidate will be able to work in a fast-paced environment, handling multiple tasks simultaneously while maintaining a high level of physical activity throughout their shift. This role requires excellent communication and interpersonal skills, as well as the ability to work effectively as part of a team.

What We Offer

  • Competitive Salary: $35,000 - $45,000 per annum, based on experience.
  • Permanent Full-Time Position: 30-35 hours per week.
  • Opportunities for Advancement: With growth opportunities available, you can develop your skills and advance your career within our company.

Language: English


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