Executive Housekeeper

7 days ago


Ottawa, Ontario, Canada GDI Integrated Facility Services Full time
Job Title: Executive Housekeeper

About the Role:

We are seeking a seasoned and ambitious Executive Housekeeper to lead our team at Le Germain Ottawa Hotel. As a key member of our facility maintenance services division, you will be responsible for overseeing the day-to-day operations of the Housekeeping Department.

Key Responsibilities:

  • Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration among housekeeping team members.
  • Build strong relationships with colleagues and clients through active listening and transparent communication.
  • Schedule and direct housekeeping team members to ensure seamless execution of tasks.
  • Develop and implement standard operating procedures and policies to maintain exceptional cleanliness and maintenance standards.
  • Conduct regular room inspections to guarantee compliance with established standards.
  • Foster cooperation between hotel departments to provide exceptional guest experiences.
  • Liaise with Front Desk, Engineering, and other relevant departments to address any issues promptly.
  • Oversee recruitment and training processes for new housekeeping team members.
  • Coach and develop the performance of existing housekeeping team members.
  • Manage departmental budget effectively.
  • Promote a safe working environment by adhering to Health & Safety policies and best practices.

Requirements:

  • Proven leadership skills with the ability to motivate and inspire team members.
  • Effective verbal, written, and computer literacy.
  • Strong interpersonal and people skills.
  • Ability to thrive under pressure and adapt to changing circumstances.
  • Excellent organizational and time management skills.
  • Flexibility in scheduling, assignments, and additional duties.
  • Degree or Diploma in Hospitality Management preferred.
  • Minimum 1-2 years' experience as a Supervisor or Manager within a housekeeping division.

Benefits:

  • Competitive salary range of $65,000 to $75,000 annually (dependent on qualifications and experience).
  • Annuual bonus plan tied to hotel performance.
  • Discounted rates at Germain Hotels.
  • Comprehensive medical and dental benefits.
  • Included parking.

Preferred Qualifications:

  • Police Criminal Background Check clearance.

GDI Integrated Facility Services is an Equal Opportunities Employer.



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