Executive Housekeeper
7 days ago
About the Role:
We are seeking a seasoned and ambitious Executive Housekeeper to lead our team at Le Germain Ottawa Hotel. As a key member of our facility maintenance services division, you will be responsible for overseeing the day-to-day operations of the Housekeeping Department.
Key Responsibilities:
- Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration among housekeeping team members.
- Build strong relationships with colleagues and clients through active listening and transparent communication.
- Schedule and direct housekeeping team members to ensure seamless execution of tasks.
- Develop and implement standard operating procedures and policies to maintain exceptional cleanliness and maintenance standards.
- Conduct regular room inspections to guarantee compliance with established standards.
- Foster cooperation between hotel departments to provide exceptional guest experiences.
- Liaise with Front Desk, Engineering, and other relevant departments to address any issues promptly.
- Oversee recruitment and training processes for new housekeeping team members.
- Coach and develop the performance of existing housekeeping team members.
- Manage departmental budget effectively.
- Promote a safe working environment by adhering to Health & Safety policies and best practices.
Requirements:
- Proven leadership skills with the ability to motivate and inspire team members.
- Effective verbal, written, and computer literacy.
- Strong interpersonal and people skills.
- Ability to thrive under pressure and adapt to changing circumstances.
- Excellent organizational and time management skills.
- Flexibility in scheduling, assignments, and additional duties.
- Degree or Diploma in Hospitality Management preferred.
- Minimum 1-2 years' experience as a Supervisor or Manager within a housekeeping division.
Benefits:
- Competitive salary range of $65,000 to $75,000 annually (dependent on qualifications and experience).
- Annuual bonus plan tied to hotel performance.
- Discounted rates at Germain Hotels.
- Comprehensive medical and dental benefits.
- Included parking.
Preferred Qualifications:
- Police Criminal Background Check clearance.
GDI Integrated Facility Services is an Equal Opportunities Employer.
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