Mental Health Support Staff

1 month ago


Nanaimo, British Columbia, Canada EHN Canada Full time

EHN Canada is a leading provider of mental health, trauma, and addiction treatment services. We are seeking a skilled and compassionate Support Staff to join our team.

The primary function of this role is to ensure the smooth operation of our treatment programs, working closely with clinical staff to provide high-quality care to our patients.

Duties and Responsibilities:

  • Assist patients with daily living skills, such as personal care and household tasks.
  • Support patients with discharge planning and summaries.
  • Facilitate group meetings and activities, promoting a therapeutic environment.
  • Monitor patient attendance and engagement in treatment programs.
  • Provide emotional support and crisis intervention as needed.
  • Assist with administrative tasks, such as record-keeping and communication with clinical staff.
  • Participate in regular rounds and reporting to ensure patient safety and well-being.
  • Support patients with personal effects and belongings.
  • Collaborate with admissions and clinical teams to ensure seamless patient care.
  • Document patient progress and maintain accurate records.
  • Ensure facility security and maintenance, including locking doors and reporting incidents.
  • Participate in in-service training and professional development opportunities.

Qualifications:

  • Certificate in a recognized healthcare program or equivalent experience.
  • Training in trauma-informed care and crisis intervention an asset.
  • Grade 12 or equivalent diploma required.
  • Excellent communication and interpersonal skills.
  • Valid First Aid/CPR certification and Class 5 driver's license.

Employee Benefits and Perks:

  • Comprehensive benefits package, including mental health and addiction services.
  • 24/7 Employee Assistance Program through LifeWorks.
  • Competitive paid time off policies and birthday leave.
  • Access to in-house fitness facilities and external gym memberships.
  • Perks and discounts with Perkopolis.
  • Education Support Assistance program.
  • Nationwide presence with relocation opportunities.
  • Defined Benefit pension and maternity/parental leave top-up.

EHN Canada is an employment equity employer. If you require accommodation during the interview process, please contact Human Resources.



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