Customer Service Associate

4 weeks ago


Waterloo, Ontario, Canada Your Neighbourhood Credit Union Full time
Job Summary

As a Customer Service Associate at Your Neighbourhood Credit Union, you will play a vital role in providing exceptional member service and support. This part-time position requires a flexible schedule, including evenings and weekends, and involves working at various branches of the credit union.

Key Responsibilities

- Process member transactions, including deposits, withdrawals, and transfers
- Provide prompt and courteous service to members, both in-person and over the phone
- Cross-sell and refer our full range of products and services to meet member needs
- Balance the ATM and respond to member inquiries in a timely and efficient manner

Requirements

- High school diploma or equivalent required
- Previous customer service experience an asset
- Ability to work a varying schedule, including evenings and weekends
- Willingness to work at multiple branches of the credit union
- Strong communication and interpersonal skills

What We Offer

- Competitive hourly rate of $23.91
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance

How to Apply

Interested candidates should submit their application through our website at https://careers.yncu.com/member-service-representative59. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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