Technical Support Specialist

7 days ago


St Thomas, Ontario, Canada St. Thomas Elgin General Hospital Full time

At St. Thomas Elgin General Hospital, we are seeking a skilled Technical Support Specialist to join our Information Technology department.

Estimated Salary: $27.92 - $31.05 per hour

This is a full-time position that requires the successful candidate to provide first-level support to customers in a fast-paced environment.

Key Responsibilities:

  • Ensure the deployment and operations of equipment
  • Receive, prioritize, document, and actively resolve end-user requests or escalate incidents as necessary
  • Use HelpDesk software, remote support tools, and visits to customers to resolve problems
  • Maintain access logs, documentation, procedures, checklists, and other materials
  • Educate customers formally and informally throughout the course of business

Requirements:

  • Post-secondary diploma/degree in an Information Technology program
  • Minimum of two (2) years' experience within the last three (3) years in a help desk/IT setting providing support
  • Experience deploying and troubleshooting computers, thin clients, peripherals, and software
  • Advanced knowledge with Microsoft Office Software including Word, Excel, PowerPoint, Outlook, and SharePoint
  • Demonstrated skills in communication with clients in different areas of an organization, training users
  • Ability to ensure confidentiality
  • Physical ability to set up workstations and peripheral equipment of 20-50 lbs. (with assistance if needed)

Benefits:

  • Flexible scheduling to accommodate occasional changes in hours when required
  • Opportunity to work in a multi-task environment with minimal supervision
  • Professional development opportunities

About Us:

We are a healthcare organization dedicated to delivering high-quality patient care. Our team is committed to excellence, innovation, and teamwork. We offer a supportive work environment, competitive compensation, and opportunities for growth and development.



  • St. Thomas, Ontario, Canada Quantum Byte Solutions Full time

    Job Summary:Quantum Byte Solutions is seeking a skilled Technical Support Specialist to join our team. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.About the Role:This position involves providing technical assistance to users experiencing difficulties with computer systems,...


  • St. Thomas, Ontario, Canada HCLTech Full time

    Job SummaryWe are seeking a skilled Technical IT Support Specialist to join our team in St Thomas, Ontario. The ideal candidate will have excellent technical skills and experience in administering and supporting IT systems.Key ResponsibilitiesAdminister and support IT systems in the production and office environmentInstall and configure operating systems and...


  • St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job TitleTechnical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. In this role, you will provide top-notch technical support to our staff and customers, ensuring they have a seamless experience with our systems.ResponsibilitiesRespond to technical issues related to...


  • St. Thomas, Ontario, Canada Quantum Byte Solutions Full time

    Job DescriptionWe are seeking a highly skilled Technical Web Solutions Specialist to join our team at Quantum Byte Solutions.OverviewThe successful candidate will be responsible for designing and integrating website-related code, writing, modifying, and testing website-related code, as well as developing and implementing information systems business...


  • St. Catharines, Ontario, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are seeking a Customer Service Representative (Cashier), also known as an Omni-Channel Specialist at Best Buy. As a Customer Service Representative, you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the skills and knowledge to...


  • St. Catharines, Ontario, Canada JobCart Inc Full time

    About the Job:JobCart Inc is seeking a skilled Customer Service and Technical Support Specialist to join our team. As a Helpdesk Support Advisor, you will provide exceptional technical support to our customers while contributing to the success of our e-commerce enterprise.About the Role:Handle diverse customer channels, enriching your experience in a...


  • St. Thomas, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Join our team as a Site Support Specialist and play a vital role in the success of our construction projects in St. Thomas. As a Site Support Specialist, you will assist skilled tradespeople, maintain tools and equipment, and ensure a safe and efficient work site.Key Responsibilities:Assist carpenters, electricians, and other skilled workers on-site.Load and...


  • St. Thomas, Ontario, Canada CANADA PATHWAY FOUNDATION Full time

    Job Title: Executive Support SpecialistWe are seeking an experienced Executive Support Specialist to join our team at the Canada Pathway Foundation. In this role, you will provide administrative support to our executives, ensuring seamless day-to-day operations and contributing to the success of our organization.About the RoleThis is a permanent position...


  • St. Catharines, Ontario, Canada JobCart Inc Full time

    **Job Overview**JobCart Inc is seeking a skilled Technical Support Specialist to join our team in the Niagara Region.As a Tier 2 Helpdesk Support Professional, you will be responsible for providing top-notch technical support to our customers.**Key Responsibilities**Handle diverse customer channels, including chat, async messaging, and phone.Provide...

  • Support Specialist

    2 months ago


    St. Thomas, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are looking for a highly skilled Support Specialist to join our team at beBee Professionals. In this role, you will be responsible for providing exceptional support to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide...


  • St. Thomas, Ontario, Canada VON Canada Full time

    Job DescriptionThe Home Support Specialist provides essential homemaking services to individuals and families in their homes or at the time of discharge from hospital, adhering to VON policies, procedures, and quality standards.

  • Healthcare Specialist

    3 weeks ago


    St. Thomas, Ontario, Canada Loblaw Companies Limited Full time

    Company Overview:Loblaw Companies Limited is a leading Canadian retailer committed to helping Canadians live life well. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences.Salary:The estimated salary for...


  • St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    About the JobWe are seeking a skilled Technical Support Specialist to join our team at Aerosports Trampoline Park. This is a full-time position with a competitive salary of $55,000 - $65,000 per year, depending on experience.Job SummaryThe successful candidate will be responsible for providing technical support to our staff and customers, troubleshooting...


  • St. Thomas, Ontario, Canada The north healthcare consulting inc. Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced and organized Administrative Support Specialist to join our team at The North Healthcare Consulting Inc.About the Role:The successful candidate will provide administrative support to our team, including tasks such as scheduling appointments, managing correspondence, and maintaining...


  • St. Thomas, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Company OverviewbeBee Professionals in St. Thomas is a renowned organization seeking an exceptional Executive Support Specialist to oversee daily office operations.You will be responsible for coordinating office activities, supporting staff members, and ensuring the efficient completion of administrative tasks.Job ResponsibilitiesManage incoming calls,...


  • St. Thomas, Ontario, Canada The north healthcare consulting inc. Full time

    Job SummaryThe North Healthcare Consulting Inc. is seeking a highly skilled and organized Executive Administrative Support Specialist to join our team. In this role, you will provide administrative support to senior management, ensuring seamless day-to-day operations.


  • St. Thomas, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    beBee Professionals is seeking a skilled Administrative Support Specialist to provide exceptional administrative support to our team in St. Thomas, Canada.Key Responsibilities:Answer and direct incoming phone calls, schedule appointments, and manage office calendars.Perform general administrative duties, including filing, data entry, and...


  • St. Thomas, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in St. Thomas. The ideal candidate will have previous experience as an administrative assistant and be proficient in MS Office.Key Responsibilities:Provide administrative support to our office operations, ensuring a smooth and...


  • St. Catharines, Ontario, Canada Aerosports Trampoline Park Full time

    Job DescriptionAerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to our employees and customers.About the JobWe are looking for an individual with strong technical skills and excellent communication abilities.The successful candidate...


  • St. Thomas, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at beBee Professionals in St. Thomas. The successful candidate will be responsible for providing administrative support to our office operations, ensuring smooth day-to-day functions.Key Responsibilities:Manage office correspondence, including emails and...