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Hotel Operations Manager

1 month ago

Brentwood Bay, Canada Times Universal Victoria Holdings Limited Full time
Job Title: Hotel Operations Manager

We are seeking a highly skilled Hotel Operations Manager to join our team at Times Universal Victoria Holdings Limited. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel's food and beverage services.

Key Responsibilities:
  • Analyze and manage budgets to optimize profits and maintain high-quality service standards.
  • Evaluate and improve daily operations to ensure seamless guest experiences.
  • Monitor revenues and labor costs to make informed decisions.
  • Supervise and train staff to ensure excellent customer service and high-quality food and beverage offerings.
  • Plan and organize daily operations, including menu planning, inventory management, and event coordination.
  • Recruit, train, and develop staff to meet business needs.
  • Conduct performance reviews and provide constructive feedback.
  • Ensure compliance with health and safety regulations and provincial/territorial liquor legislation.
  • Negotiate with suppliers to secure the best prices and services.
  • Participate in marketing plans and implementation to drive business growth.
Requirements:
  • 5+ years of experience in hotel operations, preferably in a fine dining establishment.
  • Proven track record of success in budget management, staff supervision, and customer service.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Valid driver's license and own vehicle.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Free parking and wellness program.