Data Management Technical Solutions Specialist

2 weeks ago


Markham, Ontario, Canada PeopleToGo Full time

Job Title: Data Management Technical Solutions Specialist

Join PeopleToGo as a Data Management Technical Solutions Specialist and take on the exciting challenge of supporting our enterprise clients in their data management needs.

Location: Toronto, Canada

Job Type: Full-time

Salary: $120,000 - $150,000 per year

The ideal candidate will have 3+ years of experience in Symantec NetBackup administration, with a strong working knowledge of backup and recovery products and processes. They will also have expertise in system administration (HP-UX, Solaris, Linux, and Windows) and understanding of SAN/NAS/DAS technologies, familiarity with various snapshot and BCV technologies, and knowledge of tiered storage technologies (Disk, tape, VTL, etc.).

Key Responsibilities:

  • Perform daily review and report on backup success/failure from across the enterprise
  • Troubleshoot and remediate backup failures thru to resolution

Additional Requirements:

  • Restore data from tape within the restrictions of a service level agreement
  • Install and configure Symantec NetBackup Client software on Unix/Windows/Linux servers
  • Administer the NetBackup application on clients, servers, and media servers
  • Perform NetBackup catalogue restores
  • Configure and maintain Symantec reporting tools as well as custom reporting scripts
  • Identify, troubleshoot, and remediate tape library issues
  • Work with DBA's to backup and restore Oracle, SQL, Informix, Exchange, and SAP databases
  • Liaise directly with Tape Management and H/W support vendors
  • Direct and maintain ownership of HW/SW escalation cases through backline and/or local support organizations
  • Provide input and participate in root cause analysis
  • Participate in disaster recovery exercises
  • Perform audit tests per Service Level Agreements
  • Maintain documentation

Mandatory Skills:

  • Strong analytical, troubleshooting, and problem-solving abilities
  • Possess excellent verbal and written communication skills
  • Demonstrated ability to work collaboratively as well as independently
  • Experience working in remotely supported environments

Bonus Skills:

  • Backup Exec experience
  • VBR/NOM or Symantec Ops Center experience
  • Bilingualism

Educational Background:

  • Technical College Certificate or equivalent experience
  • Completion of vendor technology courses relevant to the position

Please note that this position may require candidates to work afterhours and some weekend days.



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