Data Management Technical Solutions Specialist
2 weeks ago
Job Title: Data Management Technical Solutions Specialist
Join PeopleToGo as a Data Management Technical Solutions Specialist and take on the exciting challenge of supporting our enterprise clients in their data management needs.
Location: Toronto, Canada
Job Type: Full-time
Salary: $120,000 - $150,000 per year
The ideal candidate will have 3+ years of experience in Symantec NetBackup administration, with a strong working knowledge of backup and recovery products and processes. They will also have expertise in system administration (HP-UX, Solaris, Linux, and Windows) and understanding of SAN/NAS/DAS technologies, familiarity with various snapshot and BCV technologies, and knowledge of tiered storage technologies (Disk, tape, VTL, etc.).
Key Responsibilities:
- Perform daily review and report on backup success/failure from across the enterprise
- Troubleshoot and remediate backup failures thru to resolution
Additional Requirements:
- Restore data from tape within the restrictions of a service level agreement
- Install and configure Symantec NetBackup Client software on Unix/Windows/Linux servers
- Administer the NetBackup application on clients, servers, and media servers
- Perform NetBackup catalogue restores
- Configure and maintain Symantec reporting tools as well as custom reporting scripts
- Identify, troubleshoot, and remediate tape library issues
- Work with DBA's to backup and restore Oracle, SQL, Informix, Exchange, and SAP databases
- Liaise directly with Tape Management and H/W support vendors
- Direct and maintain ownership of HW/SW escalation cases through backline and/or local support organizations
- Provide input and participate in root cause analysis
- Participate in disaster recovery exercises
- Perform audit tests per Service Level Agreements
- Maintain documentation
Mandatory Skills:
- Strong analytical, troubleshooting, and problem-solving abilities
- Possess excellent verbal and written communication skills
- Demonstrated ability to work collaboratively as well as independently
- Experience working in remotely supported environments
Bonus Skills:
- Backup Exec experience
- VBR/NOM or Symantec Ops Center experience
- Bilingualism
Educational Background:
- Technical College Certificate or equivalent experience
- Completion of vendor technology courses relevant to the position
Please note that this position may require candidates to work afterhours and some weekend days.
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