Professional Client Service Representative

2 days ago


High River, Canada Royal Bank of Canada> Full time

Royal Bank of Canada is committed to delivering exceptional client experiences. We are seeking a skilled Client Advisor to join our team in High River, Alberta.

The estimated salary for this role is $45,000 - $55,000 per year, based on industry standards and the local cost of living.

About the Role

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

  • This part-time opportunity requires you to work 22.5 hours a week.

As a key member of our team, you will be responsible for:

  • Proactively engaging with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities.
  • Focusing on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
  • Responding to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listening and engaging clients in conversation to further understand their individual needs.
  • Proactively taking ownership of resolving and preventing client banking problems.
  • Cultivating and maintaining relationships with partners to make the most of business opportunities and referrals.

To succeed in this role, you must have:

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Must be able to work all business hours.

While not mandatory, having a track record in building rapport and maintaining client relationships within the financial or service industry would be beneficial. Additionally, Mutual Funds accreditation would be an asset.

At RBC, we prioritize diversity and inclusion for innovation and growth. We strive to provide an accessible candidate experience for prospective employees with different abilities.

Benefits
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
  • Continued opportunities for career advancement.
  • World-class sales training, coaching, and development opportunities.
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
  • Opportunity to achieve great success and grow your career with RBC.

Learn more about our company culture and values at jobs.rbc.com.



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