Restaurant Operations Supervisor

1 week ago


Vaughan, Ontario, Canada Wendy's Full time

We are seeking a Restaurant Operations Supervisor to join our team at Wendy's. As a key member of our restaurant leadership, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining high-quality food and service standards.

About the Role

The successful candidate will be responsible for overseeing daily restaurant operations, managing staff performance, and ensuring seamless execution of company initiatives. If you have a passion for leading high-performing teams, excellent communication skills, and a commitment to delivering exceptional customer experiences, we encourage you to apply.

Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring timely and efficient service delivery.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Monitor and maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare and submit reports on restaurant performance, including sales data, customer feedback, and employee productivity.
  • Establish methods to meet work schedules, ensuring adequate staffing levels during peak periods.
Requirements
  • 7 months to less than 1 year of experience in a supervisory or management role within the fast-food industry.
  • Secondary (high) school graduation certificate is mandatory; post-secondary education is an asset.
  • Demonstrated knowledge of food safety, sanitation, and quality control practices.
  • Excellent interpersonal, communication, and problem-solving skills, with the ability to motivate and lead a diverse team.
Benefits
  • A competitive salary range of $55,000 to $65,000 per annum, depending on experience.
  • Opportunities for career growth and professional development within a dynamic organization.
  • A comprehensive benefits package, including dental, health care, and vision care plans.
  • Group insurance benefits and opportunities for bonus incentives.
Working Conditions
  • Work in a fast-paced environment with tight deadlines, prioritizing tasks to ensure smooth operations.
  • Stand for extended periods, walk frequently, and engage in manual labor as required.
  • Maintain confidentiality and handle sensitive information with discretion.

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