Collision Repair Centre Client Service Representative
4 weeks ago
CSN Collision is a family-owned and operated independent collision repair center in the Greater Moncton area, with over 40 years of experience in providing top-notch service to our customers.
Salary InformationThe estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.
Job DescriptionThis role involves ensuring that customers receive exceptional service throughout the repair process. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
Key Responsibilities:- Process customer inquiries in a professional manner
- Keep customers updated on the status of their repairs
- Explain insurance-related processes and requirements to customers
- Manage relationships with stakeholders and personality types
- Problem-solve and adapt to new ideas and initiatives
To succeed in this role, you will need:
- 3-5 years of experience in a similar position
- Bilingualism in French and English
- Up-to-date WHMIS training and knowledge of Information Security PIPEDA
- Ability to work independently and as part of a team
We offer a competitive salary, bonus structure, and benefits package, including health, dental, prescription plan, and RRSP matching. Opportunities for career growth and development are also available.
Career PathAs CSN Collision continues to grow and expand its operations, this role offers opportunities for advancement and professional development within the company.
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