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Administrative Support Specialist

4 weeks ago

Hamilton, Ontario, Canada Anabella Dental Full time

About the Role:

We are seeking an experienced Administrative Support Specialist to join our team at Anabella Dental. The successful candidate will be responsible for providing administrative support to our dental team, ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide administrative support to the dental team, including scheduling appointments, managing patient records, and maintaining accurate filing systems.
  • Train staff in procedures and software, ensuring they have the necessary skills to perform their duties effectively.
  • Complete insurance and claim forms, and maintain accurate records of patient payments.
  • Maintain a clean and organized filing system, ensuring that all patient records are up-to-date and easily accessible.
  • Order supplies and maintain inventory levels, ensuring that the office is well-stocked and equipped to meet the needs of our patients.
  • Determine and establish office procedures and routines, ensuring that the office runs efficiently and effectively.
  • Enter and format electronically based medical reports and correspondence, and prepare spreadsheets and documents for review.
  • Initiate and maintain confidential medical files and records, ensuring that patient confidentiality is maintained at all times.
  • Prepare draft agendas for meetings and take, transcribe, and distribute minutes, ensuring that all team members are informed and up-to-date.
  • Order dental and office supplies, and invoice patients for dental services, ensuring that all financial transactions are accurate and up-to-date.
  • Record dental procedures performed on patients, ensuring that accurate records are maintained.

Requirements:

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to maintain accurate records.
  • Flexibility and ability to adapt to changing priorities.
  • Initiative and ability to take on new challenges.
  • Organized and able to prioritize tasks effectively.
  • Team player with excellent interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in MS Word, Electronic mail, MS Excel, and MS Windows.
  • Knowledge of dental terminology and procedures.
  • Ability to work in a hybrid environment.
  • English language proficiency.
  • 40 hours per week.