Digital Transformation Leader

5 days ago

Halifax, Nova Scotia, Canada Nova Scotia Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Land Programs service as a Service Owner. This is a critical role that requires strong leadership, technical expertise, and a customer-centric approach.

Key Responsibilities
  • Lead a team of managers, developers, business analysts, and other experts to deliver quality services to our partner department and extensive client stakeholder groups.
  • Provide overall direction to the product team, managing communication both internally and externally with clients.
  • Establish overall metrics for product delivery and cadence of project delivery activities.
  • Coach, inspire and educate colleagues about the opportunities of digital products.
  • Exhibit political acumen in managing and communicating with multiple stakeholders and partners.
  • User centered and product development and management approaches to ensuring the client satisfaction and simple experience.
  • Internet-era practices, and ability to effectively engage with multidisciplinary teams to achieve business/policy outcomes.
  • Contract management and negotiation, effective partnership management.
  • Effective budget management and human resource allocation.
Requirements
  • A relevant undergraduate university degree in an area relevant to the position.
  • Significant and relevant senior leadership experience, as well as product management experience and training.
  • Knowledge or understanding of the Land Registry and land-based system, as well as customer service center operations are considered an asset.
About Us

The Department of Cyber Security & Digital Solutions is a dynamic and innovative organization that prioritizes people and is dedicated to driving digital transformation that meets modern expectations. We value diversity of thought and believe that the best teams are those that bring together people with a range of experiences and perspectives.

What We Offer
  • A stable retirement through our defined benefits pension plan.
  • Generous time off, including vacation and all national/civic holidays.
  • Support in times of need through our Employee Assistance Program.
  • Opportunities for career growth and development through training and development programs.
How to Apply

We welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.

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