Operations and Experience Manager
14 hours ago
VIBRANT Marketing is a leading commercial marketing firm in North America. We specialize in delivering engaging experiences and capabilities for our partners.
We are excited to announce the launch of VIBRANT Studios, our new immersive division. This cutting-edge studio focuses on connecting stories with audiences through immersive experiences. If you are passionate about storytelling and want to be part of an innovative production team, we encourage you to apply.
Role Overview:This role is ideal for a professional with experience in live events, team management, and creating memorable experiences for audiences. As an Operations & Stage Manager, you will oversee the seamless execution of our immersive experience.
- Manage daily operations and coordinate performers and staff.
- Ensure all technical and logistical elements run smoothly.
- Coordinate day-to-day operations of the immersive experience.
- Supervise setup and breakdown of the venue, including technical equipment, props, and staging.
- Act as the primary point of contact for all departments (creative, technical, hospitality).
- Monitor audience flow and troubleshoot any issues to maintain a high-quality guest experience.
- Oversee performers & crew during performances.
- Maintain and distribute detailed production schedules and call sheets.
- Facilitate communication between creative directors, performers, and technical teams.
- Lead and motivate a team of staff, including lobby staff, merch & f&b staff and actors.
- Provide on-the-spot coaching and guidance to ensure staff are well-prepared for their roles.
- Address and resolve any personnel issues or conflicts efficiently.
- Proven experience in stage or event management, preferably in immersive or interactive productions.
- Strong organizational and multitasking skills, with the ability to manage technical teams & foh teams.
- Excellent communication skills and the ability to collaborate with diverse teams.
- Knowledge of technical theater elements, including lighting, sound, and stage mechanics.
- Calm and adaptable under pressure, with strong problem-solving abilities.
- Experience with immersive or non-traditional theater formats.
- Familiarity with project management tools and techniques.
- First aid or safety training certification is an asset.
$85,000 - $110,000 per year.
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