Dental Office Coordinator

4 weeks ago


Calgary, Alberta, Canada Nolan Ridge Dental Full time

We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Nolan Ridge Dental. In this role, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and performing various administrative tasks.

Key Responsibilities:
  • Greeting and Directing Patients: Greet patients and direct them to the appropriate contact or service area.
  • Customer Service: Obtain and process information required to provide excellent customer service.
  • Record Keeping: Record and relay information accurately and efficiently.
  • Scheduling: Schedule and confirm appointments with patients.
  • Financial Transactions: Receive and issue payments, and perform other financial transactions as needed.
  • Clerical Duties: Perform various clerical duties, such as filing, sorting, and distributing mail.
  • Communication: Answer phone calls, relay messages, and communicate with patients and staff effectively.
  • Insurance Claims: Complete insurance claim forms, monitor insurance claims, and respond to client inquiries.
Requirements:
  • Education: Registered Apprenticeship certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work independently, and attention to detail.


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