Medical Support Coordinator

4 weeks ago

Toronto, Ontario, Canada North York General Hospital Full time

About the Role

The Medical Support Coordinator will perform administrative and scheduling support for the Mental Health Program in a confidential, sensitive and professional manner. This position is responsible for ensuring the staffing complement and assignment is accurate for all units in the program. The ideal candidate will have effective written and spoken communication skills, use their critical thinking and problem solving skills, and be able to prioritize work demands in a fast-paced and stressful environment.

Key Responsibilities

  • Support the managers in ensuring the staffing complement and assignment is accurate for all units in the program.
  • Maintain attendance/time reporting information and arrange appropriate relief.
  • Assist the managers with the master schedule.
  • Enter, revise and manage the update of Kronos payroll data for all department staffing.
  • Prepare basic reports and data submission for the program.
  • Compile and disseminate material/documents related to the department.
  • Manage confidential information in a sensitive and professional manner.
  • Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required.
  • Support and adhere to Hospital policies and procedures.

Qualifications

  • Grade XII diploma
  • A medical office assistant certificate or minimum one year comparable office experience with medical orientation.
  • At least three years administrative experience with computer experience.
  • Experience dealing with the public in a fast-paced environment.
  • Effective written and verbal communication.
  • Accurate minimum typing speed of 45 w.p.m.
  • Proficiency in required computer programs.
  • Excellent organizational and problem-solving skills.
  • Ability to function in a busy environment and prioritize under stress.
  • Ability to perform medical transcription.
  • Maturity in dealing with all contacts.
  • Bilingualism in French/English is an asset.

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