Medical Laboratory Specialist

2 days ago

Mississauga, Ontario, Canada LifeLabs Full time
About LifeLabs

LifeLabs is a leading provider of laboratory diagnostic information and digital health connectivity systems in Canada. With over 50 years of experience, we have enabled patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease.

Our Mission

We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services. Our team of over 6,000 professionals works together to provide high-quality testing and results that Canadians can trust.

Job DescriptionLab Patient Technician Role

The Lab Patient Technician will be responsible for the specimen collection process, from greeting patients to preparing specimens for transportation. This is an important role in patient care and our business, allowing you to see the difference you make in patients' lives.

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.
Requirements

To be successful in this role, you will need:

  • A graduate degree in a related field or equivalent.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service skills with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem-solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
Benefits

Laboratory is proud to offer a comprehensive total rewards program, including:

  • Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs.
  • Retirement Savings Plan.
  • Vacation and Wellness Days.
  • Employee Wellness and Giving Programs: Our award-winning mental, physical, and financial wellness programs aim to address the comprehensive well-being of our team members.
  • Professional development and membership reimbursement, access to preferred rates and discount programs.
Estimated Salary Range

$24.02 - $28.05 per hour, based on location and experience.

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