Food Service Team Lead

4 weeks ago


Burnaby, British Columbia, Canada Tim Hortons Full time
About the Role

At Tim Hortons, we are committed to delivering exceptional customer service and quality food. We are seeking a highly motivated Food Service Team Lead to join our team.

Key Responsibilities
  • Develop and implement strategies to meet work schedules and ensure seamless operations
  • Supervise and coordinate the activities of food preparation staff, maintaining high standards of quality and safety
  • Evaluate ingredient and supply needs for meal preparation, minimizing waste and optimizing resources
  • Select, train, and develop skilled food service staff, promoting a positive work environment
  • Ensure that food and service meet quality control standards, consistently exceeding customer expectations
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for improvement
  • Prepare and submit comprehensive reports on sales, inventory, and employee performance
Requirements and Qualifications
  • High school graduation certificate required; post-secondary education an asset
  • 1-2 years of experience in food service or related field
  • Excellent leadership and communication skills
  • Able to work effectively in a fast-paced environment
Compensation and Benefits

The estimated annual salary for this role is $50,000-$65,000, depending on location and experience. Additional benefits include competitive wages, opportunities for advancement, and a dynamic work environment.



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