Retail Business Leader
3 weeks ago
At Shell, we are seeking a highly skilled Retail Business Leader to oversee the daily operations of our retail stores. This key role requires a strong focus on delivering exceptional customer service, while also driving sales growth and improving overall store efficiency.
Key Responsibilities:- Assign sales workers to duties and ensure they have the necessary skills and training to perform their tasks effectively.
- Hire and train new staff members, or arrange for their training, to ensure they meet our high standards.
- Authorize payments by cheque and manage our cash handling procedures.
- Prepare reports on sales volumes, merchandising, and personnel matters to inform our business decisions.
- Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
- Supervise and co-ordinate the activities of our sales team to ensure they are working together effectively.
Requirements:
- Secondary (high) school graduation certificate or equivalent.
- 7 months to less than 1 year of experience in a retail environment.
- Permanent employment with a regular 35-hour workweek.
- Fluency in English as the primary language of communication.
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Retail Team Leader
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Retail Store Team Leader
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Retail Store Operations Manager
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Lead Retail Operations Manager
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