Physiotherapy Clinic Customer Service Specialist
3 weeks ago
Lifemark - Feit Physiotherapy - Sydney is seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team
We offer a competitive salary of $55,000 - $65,000 per year, depending on experience.
About the RoleThis full-time permanent position involves providing exceptional customer service to patients and visitors, responding to phone calls, greeting clients, and maintaining accurate patient records.
Key Responsibilities:- Answering telephone calls and addressing patient concerns in a timely and professional manner.
- Coordinating patient intake and ensuring accurate documentation.
- Assisting with data entry and billing.
- Providing administrative support to the Care Coordinator Manager and Clinic Director.
- Diploma or equivalent in a related field.
- Excellent communication and interpersonal skills.
- Previous experience in a private clinic setting is an asset.
- Ability to work effectively in a fast-paced environment.
- Competitive compensation package.
- Excellent benefits program for permanent full-time employees.
- Employee discount at Shoppers Drug Mart.
- Opportunity to participate in our Employee Stock Purchase Plan.
- Paid wellness and vacation days.
- Employee Referral Bonus Program.
- Leadership development opportunities.
Lifemark promotes equal employment opportunities for all job applicants. We are committed to creating an inclusive work environment where everyone feels valued and respected.
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