Physiotherapy Clinic Customer Service Specialist

3 weeks ago


Sydney, Nova Scotia, Canada Lifemark Full time

Lifemark - Feit Physiotherapy - Sydney is seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic team

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience.

About the Role

This full-time permanent position involves providing exceptional customer service to patients and visitors, responding to phone calls, greeting clients, and maintaining accurate patient records.

Key Responsibilities:
  • Answering telephone calls and addressing patient concerns in a timely and professional manner.
  • Coordinating patient intake and ensuring accurate documentation.
  • Assisting with data entry and billing.
  • Providing administrative support to the Care Coordinator Manager and Clinic Director.
Requirements:
  • Diploma or equivalent in a related field.
  • Excellent communication and interpersonal skills.
  • Previous experience in a private clinic setting is an asset.
  • Ability to work effectively in a fast-paced environment.
Benefits:
  • Competitive compensation package.
  • Excellent benefits program for permanent full-time employees.
  • Employee discount at Shoppers Drug Mart.
  • Opportunity to participate in our Employee Stock Purchase Plan.
  • Paid wellness and vacation days.
  • Employee Referral Bonus Program.
  • Leadership development opportunities.
About Us:

Lifemark promotes equal employment opportunities for all job applicants. We are committed to creating an inclusive work environment where everyone feels valued and respected.



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