Food Service Team Lead
1 week ago
Food Service Team Lead
About the Role:Mandarin House is seeking an experienced Food Service Team Lead to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities:- Leadership: Supervise and coordinate the activities of staff who prepare and portion food, as well as train them in job duties, sanitation, and safety procedures.
- Food Preparation and Presentation: Establish methods to meet work schedules, estimate ingredient and supply requirements, and ensure that food meets quality control standards.
- Customer Service: Address customer complaints or concerns and maintain records of stock, repairs, sales, and wastage.
- Staff Management: Hire and manage food service staff, including establishing work schedules and overseeing assembly and delivery of food trolleys.
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
- Work Setting: Restaurant environment with fast-paced workflow
- Physical Capabilities: Ability to work in a fast-paced environment and lift heavy objects
- Team Player: Strong interpersonal skills and ability to work effectively in a team environment
- Client Focus: Excellent customer service skills and ability to handle customer complaints
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as opportunities for professional growth and development.
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