Technical Solutions Consultant: Growth and Innovation

1 week ago


Vancouver, British Columbia, Canada FIRST Canada Full time

At FIRST Insurance Funding of Canada, we foster a workplace that encourages growth and innovation.

We offer a flexible work model with opportunities to work internationally.

Job Overview

The Technology Solutions Consultant provides technical guidance to brokers and industry partners on embedding payment solutions in their technology.

This role requires strong client focus, thorough understanding of our solutions, leadership acumen, and project management skills.

  • Lead client discussions on technical solutions and integrations.
  • Plan user acceptance testing and analyze results.
  • Collaborate with Customer Success Managers for post-implementation reviews.
  • Develop technical specifications and document workflows.
  • Provide troubleshooting support on integration issues.

Requirements

  • Attention to detail and quality of work.
  • Natural leadership and time management skills.
  • Problem-solving, collaboration, and communication skills.
  • Experience providing customer service and adapting to change.
  • Advanced understanding of technical concepts.

Compensation

The estimated salary range for this role is $71,000 - $92,000.

Benefits

  • Health benefits including medical, dental, vision, life, and health spending account.
  • Financial benefits including RRSP plan and competitive compensation.
  • Education benefits including education reimbursement and learning courses.


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