Digital Operations Director

6 days ago


Toronto, Ontario, Canada Intelliswift Software Full time
Job Overview

We are seeking an experienced Digital Operations Director to join our team at Intelliswift Software. This role will be responsible for leading the prioritization and triage of daily operational tasks, ensuring timely execution and resolution of issues as they align with our SLAs.

The successful candidate will have a proven track record in process optimization and workflow management, with experience in managing digital platforms such as Contentful, AEM, or similar CMS tools.

Responsibilities:
  • Operational Management: Oversee and prioritize BAU tasks, ensure timely execution and resolution of issues as they align with our SLAs.
  • Manage the Triage Process: Manage the triage process for incoming support requests, assigning resources effectively based on impact and urgency.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to maintain high standards of operational performance.
Requirements:
  • Bachelor's Degree: Bachelor's degree in Business, Digital Marketing, IT, or related field (Master's preferred).
  • Experience: 5-7+ years of experience in digital operations, support, or a related leadership role.
  • Process Optimization: Proven track record in process optimization and workflow management.
  • Digital Platforms: Experience in managing digital platforms such as Contentful, AEM, or similar CMS tools.

This is an exciting opportunity for a seasoned professional to lead our digital operations team and contribute to the success of our organization. The estimated salary for this position is $48.27 per hour, based on location and industry standards.



  • Toronto, Ontario, Canada Loblaw Digital Full time

    About the RoleLoblaw Digital is seeking a talented and experienced Executive Director, Digital Transformation to join our team. In this role, you will lead a domain of technical projects/initiatives focused on effective delivery plan management while fostering relationship management, stakeholder communication, and management of cross-team dependencies.Key...


  • Toronto, Ontario, Canada Compass Digital Full time

    **Job Summary:**We are seeking an experienced Design Visionary to lead our design strategy and drive innovation at Compass Digital.**About the Role:**The Director of Design, Experience Strategy will be responsible for envisioning emerging experiences, challenging the status quo, and advocating for a spirit of curiosity and experimentation throughout the...


  • Toronto, Ontario, Canada Worthland Consulting Inc. Full time

    Worthland Consulting Inc. is a renowned recruitment agency specializing in the web3 and crypto space, connecting top talent with premier opportunities.We are seeking an exceptional Digital Asset Operations Director to oversee daily operations and lead a high-performing team in our dynamic digital asset and financial services industry.The ideal candidate will...


  • Toronto, Ontario, Canada William Thomas Digital Full time

    Job DescriptionWe are seeking a Strategy Director to join our team at William Thomas Digital, a leading personalization agency and CRM consultancy.About the RoleLeverage strategic skills, data expertise, and CRM knowledge to drive 1:1 marketing initiatives and lifecycle programming for diverse clients.Lead projects and programs, synthesizing customer-first...


  • Toronto, Ontario, Canada Lock Search Group Full time

    Job OverviewWe are seeking an experienced Director of Digital Transformation to lead our digital transformation initiatives in the North American manufacturing and distribution sector. This role requires a strategic leader who can drive digital innovation, enhance e-commerce capabilities, and elevate the customer experience using advanced technology and...


  • Toronto, Ontario, Canada LEON CYCLEManaging Director Full time

    Our company, Leon Cycle, is seeking an experienced leader to oversee our operations in North America. As a Managing Director, you will be responsible for driving business growth, managing sales and logistics, and leading a team of sales managers.About the RoleThe ideal candidate will have over 15 years of experience in senior management, with a proven track...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About the RoleWe are seeking a seasoned Technical Leadership and Innovation Director to spearhead our personalization initiative. As part of our Campaign Manager team, you will be responsible for driving exceptional outcomes, software quality, and operational efficiency.Key ResponsibilitiesDefine the long-term vision for your team, aligning with company...


  • Toronto, Ontario, Canada S.i. Systèmes Full time

    We are seeking an experienced Senior Digital Operations Director to lead our team in optimizing digital operations and support services for a leading banking client. The ideal candidate will have a strong background in management, digital platforms, project management, and workflow tools.The successful candidate will oversee the execution of...


  • Toronto, Ontario, Canada LEON CYCLEManaging Director Full time

    About UsLeon Cycle is a leading e-bike manufacturer with a strong global presence. Founded in Germany in 2014, the company has expanded its reach to various countries, including Spain, USA, Australia, Italy, France, and Canada.Our MissionWe aim to design, manufacture, and sell high-quality e-bikes through multiple distribution channels. Our flagship brand,...


  • Toronto, Ontario, Canada Elite Digital Inc. Full time

    Job Description:We are seeking a seasoned professional to join our team as a Senior Marketing Director. This role will oversee the development and implementation of marketing strategies, driving business growth and customer engagement for Elite Digital Inc.About the Role:Lead cross-functional teams in delivering digital marketing programsManage project...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About the RoleWe are seeking a highly skilled Digital Personalization Strategist to join our team at Loblaw Digital. As a key member of our ecommerce organization, you will play a crucial role in shaping the future of our online shopping experiences.Key ResponsibilitiesDevelop and execute a product vision that drives personalization across our ecommerce...


  • Toronto, Ontario, Canada mccainfood Full time

    Director of Digital TransformationJoin McCain Foods as we embark on a transformative journey to leverage technology and data to drive profitable growth, enhance customer experience, and further our purpose. As our Director of Digital Transformation, you will be responsible for developing and driving the technology strategy and execution agenda to accelerate...


  • Old Toronto, Ontario, Canada Loblaw Digital Full time

    Job Title: Director, Medical Data Transformation LeadAt Loblaw Digital, we strive to deliver exceptional online shopping experiences that meet our customers' high expectations. Our team is responsible for building and operating the online businesses of Canada's largest retailer. We're a fast-paced, collaborative team working towards transforming the way...


  • Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time

    Job Title: Digital Transformation DirectorAre you a seasoned technology leader looking to drive digital transformation in a challenger bank environment?We're seeking a Digital Transformation Director to join our team at EQ Bank | Equitable Bank. As a key member of our Technology Portfolio, you'll be responsible for leading the planning and execution of...


  • Toronto, Ontario, Canada mccainfood Full time

    Job OverviewWe are seeking a highly skilled Digital Transformation Sales Director to join our team at McCain Foods. This is a critical role that will lead the digital transformation of our sales execution processes, visioning and implementing a digitized sales playbook with a mix of in-person, digital, and virtual sales execution.


  • Toronto, Ontario, Canada AgencyAnalytics Inc Full time

    We are seeking a highly skilled Digital Experience Director to join our team at AgencyAnalytics Inc. in Canada.About the RoleAs a key member of our marketing team, you will be responsible for creating visually compelling digital assets that align with our brand design system and strategic objectives.Key ResponsibilitiesDesign and deliver a range of digital...


  • Old Toronto, Ontario, Canada Weareother Full time

    Director, Client Services & Digital StrategyJob Summary:We are seeking a highly experienced Director, Client Services & Digital Strategy to join our team at Weareother. As a key member of our leadership group, you will be responsible for directing a portfolio of clients, driving client performance and project team success.Key Responsibilities:Direct a...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    Company OverviewLoblaw Digital is the team responsible for building and operating the online businesses of Canada's largest and most successful retailer.


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About Loblaw DigitalLoblaw Digital is the team responsible for building and operating the online businesses of Canada's largest and most successful retailer.Job OverviewWe are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping,...


  • Toronto, Ontario, Canada Let's Get Moving Canada Full time

    Job DescriptionWe are seeking a highly skilled Digital Marketing Director to lead our marketing strategies and teams at Let's Get Moving Canada. This role requires someone with experience in product development, communication strategies, and team management.